Home / Services / Leadership & Training
Leadership & manager development

Managers who know what to do tomorrow morning.

Many employee problems are really leadership, communication or expectation problems. We give your managers practical skills and tools, not corporate theory.

Mallory Robinson at a table with coffee
What managers learn

Practical, not overly corporate.

Your best technician or top performer often becomes a manager without anyone showing them how. We fix that.

  • Set clear expectations
  • Give useful feedback
  • Document conversations the right way
  • Address poor performance early
  • Handle difficult conversations and conflict
  • Interview appropriately
  • Coach employees and create accountability
  • Recognize risk, and know when to bring in HR
Training programs

Programs we’ve built and delivered.

Available virtually or in person, and tailored to your policies, your industry and your team.

01

Documentation 101

How and when managers should document conversations and performance issues.

02

HR 101

The HR fundamentals every manager and leader needs to understand.

03

Sexual Harassment Prevention

Practical prevention training, in shorter or more comprehensive formats.

04

Hiring Do’s & Don’ts

Interviewing, candidate selection, legal considerations and good hiring practice.

05

Difficult Conversations

Addressing uncomfortable employee issues directly and professionally.

06

Know Yourself 101

Leadership self-awareness and understanding your working and communication style.

07

Leading People 101

The practical fundamentals of managing and leading a team.

08

Culture + Values

Turning stated values into real behaviors and expectations.

“Here’s what I actually do tomorrow.”

That’s the reaction we want from every manager who leaves an Ethos session.

Let’s talk

Invest in the people who lead your people.

Tell us about your managers and where they struggle. We’ll recommend a training plan that fits.